Rasa
Conversational AI FrameworksOpen-source framework for building contextual voice and text AI agents with full control over dialogue management.
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๐ Pros
- โFull control over NLU pipeline
- โOn-premise for data sovereignty
- โMature and battle-tested at scale
- โStrong enterprise support option
๐ Cons
- โSteeper learning curve than no-code tools
- โRequires ML expertise to tune well
- โVoice integration requires additional plumbing
Features
- โ Open-source NLU & dialogue
- โ Custom entity extraction
- โ Multi-turn conversation management
- โ On-premise deployment
- โ REST & gRPC APIs
- โ Active ML training loop
- โ Enterprise support available
From the blog
View all โ15 May 2026 ยท 19 reads
ElevenLabs, OpenAI TTS, and Azure: Which Voice Is Right for Your Agent?
The TTS provider you choose shapes how users perceive your voice agent. Here's a practical comparison of the three leading options for production deployments.
Read more โ12 May 2026 ยท 11 reads
How to Evaluate a Voice AI Agent: 5 Metrics That Actually Matter
Not all voice agents are created equal. These five metrics will tell you whether an agent is ready for production โ or still needs work.
Read more โ9 May 2026 ยท 6 reads
The Voice Stack Explained: STT, LLM, and TTS
Every voice AI agent is built on a three-layer stack. Understanding each layer โ and the tradeoffs between providers โ is essential for building reliable, natural-sounding agents.
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