Terms and Conditions

Welcome to VoiceAI. By accessing or using our website and services at voiceai.com, you agree to be bound by these Terms and Conditions. Please read them carefully before using our platform.

1. Acceptance of Terms

By creating an account, submitting a review, or otherwise accessing VoiceAI, you confirm that you are at least 16 years old and have read, understood, and agree to these Terms. If you are using VoiceAI on behalf of an organisation, you represent that you have authority to bind that organisation to these Terms.

2. Description of Service

VoiceAI is a directory platform that aggregates, reviews, and compares Voice AI tools and agents. We provide information, user reviews, analytics, and comparison tools to help individuals and businesses evaluate Voice AI solutions. We do not develop, sell, or provide the tools listed on our platform.

3. User Accounts

You may create an account using an email address and password, or by authenticating through Google or GitHub. You are responsible for maintaining the confidentiality of your credentials and for all activity that occurs under your account. You agree to notify us immediately of any unauthorised use. We reserve the right to suspend or terminate accounts that violate these Terms.

4. User-Generated Content

When you submit a review, rating, or any other content ("User Content"), you grant VoiceAI a non-exclusive, worldwide, royalty-free licence to display, reproduce, and distribute that content on our platform. You represent that your User Content is accurate, does not infringe any third-party rights, and does not contain unlawful, defamatory, or misleading material. We reserve the right to remove or moderate any User Content at our discretion.

5. Reviews and Ratings

Reviews submitted on VoiceAI must reflect genuine first-hand experience with the tool being reviewed. Fake, incentivised, or defamatory reviews are prohibited. We may verify reviews and contact submitters for additional information. Reviews that violate our guidelines will be removed without notice.

6. Tool Listings and Accuracy

VoiceAI makes reasonable efforts to ensure that tool listings are accurate and up to date, but we make no warranties regarding completeness, accuracy, or fitness for a particular purpose. Pricing, features, and availability of listed tools may change at any time. Always verify information directly with the tool provider before making purchasing decisions.

7. Sponsored and Featured Listings

Some tools on VoiceAI are featured or promoted through paid sponsorships. Sponsored content is clearly labelled. Sponsorships do not influence our editorial reviews or ratings. VoiceAI does not endorse sponsored tools above non-sponsored alternatives.

8. Intellectual Property

All content on VoiceAI — including the design, logo, written content, and code — is the property of VoiceAI or its licensors and is protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works without our express written permission. Tool names, logos, and trademarks displayed on VoiceAI are the property of their respective owners.

9. Privacy

Your use of VoiceAI is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information. By using our service, you consent to the practices described in the Privacy Policy.

10. Prohibited Conduct

You agree not to: (a) use VoiceAI for any unlawful purpose; (b) submit false, misleading, or fraudulent information; (c) attempt to gain unauthorised access to any part of the platform; (d) scrape, crawl, or harvest data without our consent; (e) interfere with the security or integrity of the platform; (f) use automated systems to submit reviews or interact with the platform in bulk.

11. Disclaimer of Warranties

VoiceAI is provided "as is" and "as available" without warranties of any kind, express or implied. We do not warrant that the service will be uninterrupted, error-free, or free of viruses or other harmful components. To the fullest extent permitted by law, we disclaim all warranties including implied warranties of merchantability and fitness for a particular purpose.

12. Limitation of Liability

To the maximum extent permitted by law, VoiceAI and its affiliates, directors, employees, and agents shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of — or inability to use — the platform, even if we have been advised of the possibility of such damages. Our total liability to you for any claims arising from these Terms shall not exceed the amount you paid us in the twelve months preceding the claim, or £100, whichever is greater.

13. Third-Party Links

VoiceAI contains links to third-party websites and tools. These links are provided for convenience only. We have no control over the content or practices of third-party sites and accept no responsibility for them. Visiting a third-party site is at your own risk.

14. Changes to Terms

We may update these Terms from time to time. When we do, we will update the "Last updated" date at the top of this page. Continued use of VoiceAI after changes are posted constitutes acceptance of the revised Terms. We encourage you to review this page periodically.

15. Termination

We reserve the right to suspend or terminate your access to VoiceAI at any time, with or without notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties. Upon termination, your right to use the service will immediately cease.

16. Governing Law

These Terms are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from or relating to these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

17. Contact

If you have any questions about these Terms, please contact us at legal@voiceai.com or through the contact form on our website.