Parloa
Customer Support AgentsEnterprise-grade voice AI agent platform for automating contact centre calls at scale.
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👍 Pros
- ✓Enterprise-grade compliance
- ✓Deep telephony integration
- ✓Strong European market presence
- ✓GDPR-ready out of the box
👎 Cons
- ✗Not suited for small teams
- ✗Longer onboarding process
- ✗Pricing not public
Features
- ✓ Enterprise contact centre automation
- ✓ SIP & PSTN integration
- ✓ Live agent handoff
- ✓ Multi-channel support
- ✓ GDPR compliant
- ✓ Custom dialogue flows
- ✓ Real-time monitoring dashboard
From the blog
View all →15 May 2026 · 19 reads
ElevenLabs, OpenAI TTS, and Azure: Which Voice Is Right for Your Agent?
The TTS provider you choose shapes how users perceive your voice agent. Here's a practical comparison of the three leading options for production deployments.
Read more →12 May 2026 · 11 reads
How to Evaluate a Voice AI Agent: 5 Metrics That Actually Matter
Not all voice agents are created equal. These five metrics will tell you whether an agent is ready for production — or still needs work.
Read more →9 May 2026 · 6 reads
The Voice Stack Explained: STT, LLM, and TTS
Every voice AI agent is built on a three-layer stack. Understanding each layer — and the tradeoffs between providers — is essential for building reliable, natural-sounding agents.
Read more →