Convin
Voice Agent AnalyticsAI-driven conversation intelligence that scores voice agent calls and surfaces coaching insights.
Run an HVAC, plumbing or other home-services company?
We'll set up Convin, or the right alternative, to answer your calls and book jobs. Start with a free audit.
👍 Pros
- ✓Battle cards during live calls is unique
- ✓CRM auto-fill saves reps significant time
- ✓Good win/loss analysis for sales teams
👎 Cons
- ✗Focused on analytics — not agent automation
- ✗Requires onboarding time to tune scoring
- ✗Less useful for support teams vs sales teams
Features
- ✓ Auto call scoring
- ✓ Coaching moment detection
- ✓ Battle card suggestions
- ✓ Win/loss analysis
- ✓ CRM auto-fill
- ✓ Topic & sentiment tracking
- ✓ Manager reporting
From the blog
View all →15 May 2026 · 19 reads
ElevenLabs, OpenAI TTS, and Azure: Which Voice Is Right for Your Agent?
The TTS provider you choose shapes how users perceive your voice agent. Here's a practical comparison of the three leading options for production deployments.
Read more →12 May 2026 · 11 reads
How to Evaluate a Voice AI Agent: 5 Metrics That Actually Matter
Not all voice agents are created equal. These five metrics will tell you whether an agent is ready for production — or still needs work.
Read more →9 May 2026 · 6 reads
The Voice Stack Explained: STT, LLM, and TTS
Every voice AI agent is built on a three-layer stack. Understanding each layer — and the tradeoffs between providers — is essential for building reliable, natural-sounding agents.
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